We offer some of the cheapest carpet cleaning services around Brompton SW10, do not hesitate and call us on 020 3743 8596 today!
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Brompton provides carpet and related cleaning services to residential and commercial customers. By booking a service, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.
In these Terms and Conditions, the following expressions have the meanings set out below:
Client means the individual or business requesting and paying for the services.
Company means Carpet Cleaning Brompton and any authorised employees, operatives, contractors, or subcontractors engaged to provide the services.
Services means carpet cleaning and any additional or ancillary cleaning services agreed between the Client and the Company.
Premises means the address or addresses where the services are to be carried out.
The Company offers carpet cleaning and related cleaning services within its standard service area, including Brompton and surrounding districts, subject to availability. The exact services to be provided, such as carpet cleaning, rug cleaning, upholstery cleaning or stain treatment, will be confirmed at the time of booking.
All services are delivered on the understanding that the Client has provided accurate information regarding the size, condition, and type of areas and items to be cleaned.
3.1 Bookings may be made by the Client through the Company’s accepted communication channels as advertised from time to time.
3.2 When making a booking, the Client will be asked to provide details including name, service address, access information, description of the areas and items to be cleaned, and preferred dates and times.
3.3 All bookings are subject to availability. The Company will confirm acceptance of a booking and provide an estimated arrival window. Any confirmation provided by the Company constitutes acceptance of the booking under these Terms and Conditions.
3.4 The Company reserves the right to refuse any booking if it reasonably believes it may be unable to safely or effectively perform the services, or if the Premises are outside the usual operational area for Carpet Cleaning Brompton.
3.5 The Client is responsible for ensuring that accurate and complete information is given at the time of booking. The Company reserves the right to adjust prices or decline to carry out some or all of the services if the information provided is materially inaccurate or incomplete.
4.1 Prices may be given as fixed quotations or as estimates based on the information provided by the Client.
4.2 Quotations are normally based on the type and size of the carpets and areas to be cleaned, the level of soiling, the presence of stains, access to the Premises, and any specific requirements the Client may have.
4.3 The Company reserves the right to amend a quotation if upon arrival the Premises or items differ significantly from the description provided, or if additional services are requested. Any such changes will be discussed with the Client before work continues.
4.4 Quotations are generally valid for a limited period from the date of issue, as notified by the Company, and may be subject to change thereafter.
5.1 Unless otherwise agreed in writing, payment is due in full upon completion of the services at the Premises. For some bookings, the Company may require payment in advance or a deposit to secure the appointment.
5.2 The Company accepts payment by methods it may specify from time to time. The Client is responsible for ensuring that cleared funds are available on or before the due date.
5.3 If the Client fails to make payment when due, the Company may charge interest on overdue sums at the statutory rate, and may suspend or cancel any further services until payment is received in full.
5.4 Any discounts, special offers, or promotions are provided at the Company’s discretion and may be withdrawn at any time. Discounts apply only if agreed at the time of booking and may be conditional on timely payment.
6.1 The Client must ensure that the Company’s operatives are provided with safe and reasonable access to the Premises at the agreed time. This includes arrangements for keys, entry codes, parking, and access to water and electricity.
6.2 The Client is responsible for moving fragile, valuable, or easily damaged items from the areas to be cleaned in advance of the appointment. The Company accepts no liability for damage to items that should reasonably have been removed or protected by the Client.
6.3 The Client must ensure that pets and children are kept away from the work areas and from any machinery, tools, and cleaning products used by the Company’s operatives.
6.4 Where parking charges apply near the Premises, the Client may be responsible for covering these charges, unless otherwise agreed in advance.
7.1 The Client may cancel or reschedule a booking by providing reasonable notice to the Company. The specific notice period required may vary depending on the type of booking and will be communicated at the time of booking.
7.2 If the Client cancels or reschedules an appointment without providing adequate notice, the Company reserves the right to charge a cancellation fee or retain all or part of any deposit paid. This fee reflects the cost of allocated time and travel arrangements.
7.3 If the Client fails to provide access to the Premises at the agreed time, or if the Company’s operatives are unable to carry out the services due to circumstances within the Client’s control, this may be treated as a late cancellation, and a cancellation fee may be charged.
7.4 The Company reserves the right to cancel or reschedule a booking where necessary due to factors such as staff illness, equipment failure, extreme weather, or other events beyond its reasonable control. In such cases, the Company will use reasonable efforts to notify the Client as soon as possible and offer a new appointment. The Company shall not be liable for any losses or costs arising from such cancellations.
8.1 The Company will use reasonable skill and care to perform the services and will use appropriate cleaning methods and products for the type of carpet and level of soiling, based on the information provided and visible inspection.
8.2 While the Company will always endeavour to achieve the best possible results, complete stain removal or restoration to original condition cannot be guaranteed, particularly in cases of permanent staining, wear, fading, discolouration, or previous damage.
8.3 The Client acknowledges that some stains, odours, or marks may be impossible to remove fully and that certain treatments or heavy soiling may reveal pre-existing damage or wear not visible before cleaning. The Company is not responsible for such pre-existing issues.
8.4 Drying times for carpets and upholstery will vary depending on the material, ventilation, and weather conditions. The Company may offer guidance on average drying times, but cannot guarantee specific drying durations.
8.5 The Client is responsible for following any aftercare guidance provided by the Company. Walking on damp carpets with inappropriate footwear, placing furniture back before carpets are fully dry, or failing to ventilate the area may lead to damage or re-soiling, for which the Company will not be liable.
9.1 The Company maintains appropriate insurance cover for its operations. Upon request, the Company may provide evidence of such insurance.
9.2 The Company’s liability for any loss or damage arising in connection with the services shall be limited to the value of the service fee for the appointment in question, except where a higher amount is required by law.
9.3 The Company shall not be liable for loss or damage resulting from:
pre-existing defects, wear, or damage to carpets, flooring, or furnishings, including shrinkage, colour loss, or weakened fibres
failure by the Client to follow the Company’s instructions or recommendations
ordinary wear and tear or the natural deterioration of materials
any indirect, special, or consequential losses, including loss of profits, business interruption, or loss of opportunity.
9.4 The Client must notify the Company in writing of any complaint, concern, or alleged damage within a reasonable period after the services are carried out and, in any event, within 48 hours of completion. The Company reserves the right to inspect the Premises and attempt to remedy any issue before any further action is taken.
10.1 The Company will carry out its services in accordance with applicable health and safety legislation and recognised industry practices. Operatives will use cleaning products and equipment suitable for professional cleaning work.
10.2 Certain cleaning products and processes may not be suitable for all materials. The Client must inform the Company of any sensitivities, special finishes, or manufacturer instructions for carpets or furnishings before work begins.
10.3 The Company will handle and dispose of any waste it generates during the course of the services in compliance with applicable waste and environmental regulations, including local rules for liquid waste and contaminated materials.
10.4 The Company is not responsible for the removal of household waste, bulk items, or hazardous materials from the Premises, unless expressly agreed as part of the services in writing and in accordance with relevant regulations.
10.5 The Client must not request the Company to dispose of waste in any manner contrary to local or national regulations. The Company reserves the right to decline any request that would involve non-compliant disposal or handling of waste.
11.1 The Company will collect and use certain personal data from the Client for the purposes of managing bookings, providing the services, and handling payments and enquiries.
11.2 The Company will take reasonable steps to keep personal information secure and will not sell or disclose such information to third parties other than as required to perform the services, process payments, or comply with legal obligations.
11.3 The Company’s detailed practices regarding data protection and privacy may be set out in a separate privacy notice, which should be read in conjunction with these Terms and Conditions where applicable.
12.1 If the Client is dissatisfied with any aspect of the services, the Client should contact the Company as soon as possible, providing details of the issue and any supporting information.
12.2 The Company will use reasonable efforts to investigate and respond to complaints promptly and to reach a fair resolution. This may include re-cleaning specific areas where appropriate and feasible.
12.3 If a dispute cannot be resolved directly between the Client and the Company, both parties agree to consider using informal negotiation in the first instance before pursuing formal legal proceedings.
13.1 The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of the Client’s booking will apply to that booking, unless changes are required by law.
13.2 Any material changes will be made available on request and may also be published in updated form through the Company’s usual channels.
14.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the services, shall be governed by and construed in accordance with the laws of England and Wales.
14.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising from or relating to these Terms and Conditions or the services provided by the Company.
15.1 If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remaining terms, which shall continue to be valid and enforceable.
15.2 No failure or delay by the Company in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that right or remedy, and no single or partial exercise shall preclude any further exercise of that or any other right or remedy.
15.3 These Terms and Conditions constitute the entire agreement between the Client and the Company with respect to the provision of services and supersede any previous understanding or agreement, whether written or oral, relating to the same subject matter.
By proceeding with a booking for carpet cleaning or related services, the Client confirms that they have read, understood, and agreed to these Terms and Conditions.
(71)
